FAQ

Booking

How do I make a reservation?

Please make a reservation through the Booking page. You can book up to 4 days before your arrival date.
At this point, your reservation is not yet confirmed. We will contact you within 24 hours.
*If you book through Bokking.com or Airbnb, the price may vary depending on the season and campaigns, so please check the booking site.
Booking

*If you require special assistance, please feel free to contact us.
Contact us

Check-in / Check-out

What are the check-in and check-out times?

Check-in-----14:00-20:00
Check-out --- 6:30-10:00
If you would like to check in before 14:00 or check out after 10:00, please contact us in advance.Check-in and check-out inquiries here

Fees and Payments

What payment methods are available?

The following payment methods are available: Please check each website for details.

  • Payment when booking on our website: Cash payment on site (Japanese Yen) 
  • Payments to Booking.com and Airbnb: Visa, Mastercard, American Express, JCB, and debit cards that can be processed as credit cards, Apple Pay, Google Pay, PayPal

What is the cancellation policy?

  • When you are making a reservation via our website, to cancel the reservation, please be sure to contact us using the Inquiry Form below
    Inquiry Form
  • For reservations made through Booking.com: Reservations can be cancelled free of charge up until 7 days before check-in. Cancellations made after this date may incur a cancellation fee, so please check the Booking.com terms and conditions at the time of booking for details.
  • For reservations made through Airbnb: Reservations can be cancelled free of charge up until 5 days before check-in. Cancellations made after that date may incur a cancellation fee, so please check the Airbnb terms and conditions at the time of booking for details.

Accommodation

Are pets allowed?

Unfortunately, pets are not allowed at this facility (except for service dogs).

Is long-term stay possible?

Please contact us via the inquiry form.

Contact us

Facilities and equipment

Is there parking available?

Yes, there is free parking (shared with other guests).
You can park your car in the garage with shutter, and open-air parking, maximum 10 cars.

Can I use the kitchen and cooking utensils?

Yes, the kitchen is equipped with basic cookware and tableware.
If you would like to use a stove, BBQ grill, or cooking stove (wood-burning stove), please contact us in advance.

Rental BBQ utensils (grill, BBQ utensils, paper plates/paper cups, firewood)  3,000 yen / time, regardless of number of people 
BBQ ingredients 3,000 yen / person (tax included) 
If you prepare your own -- 0 yen 
*Drinks are not included.

Area Information

Are there any convenience stores or supermarkets nearby?

It is a 10 minute drive to a convenience store and a 20 minute drive to a supermarket, but there are no places to eat dinner nearby.

Access

How often do buses depart?

Please take the No. 24 bus from Hankyu Bus platform No. 3 in front of Saito Nishi Station on the Osaka Monorail.
Buses depart every hour (from 8:00 to 22:00), so we recommend that you check the timetable below in advance.

Hankyu Bus Official Website

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